POTRAZ Q4 Report Highlights NetOne’s Strong Digital Growth and Rural Connectivity Expansion

The latest Fourth Quarter 2025 Postal and Telecommunications Sector Performance Report released by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has highlighted NetOne⁠’s growing role in driving Zimbabwe’s digital transformation through infrastructure expansion, rising data usage and improved rural connectivity.

According to the report, NetOne recorded significant growth in mobile internet and data traffic during the final quarter of 2025, with usage increasing by 18.50 percent from 25.29 billion megabytes in the third quarter to 29.97 billion megabytes in Q4.

The growth also resulted in a 1.14 percentage point increase in the operator’s mobile internet and data traffic market share, strengthening NetOne’s competitiveness in the country’s fast-growing digital communications sector.

The report further noted growth in NetOne’s active subscriber base, which rose from 4,062,894 subscribers to 4,101,492 during the quarter, reflecting continued customer confidence in the operator’s services and digital products.

POTRAZ acknowledged the company’s continued investment in network infrastructure, particularly in expanding broadband access across the country.

“NetOne continued to make strides particularly in 3G and LTE deployments, to expand its network coverage,” the report stated.

During the quarter, the operator added 89 LTE base stations while increasing its 5G sites from 21 to 26 as part of efforts to improve connectivity and digital inclusion.

The report also identified NetOne as a major contributor to rural telecommunications infrastructure, revealing that the operator now controls 46.14 percent of Zimbabwe’s rural base stations.

The expansion of rural connectivity is helping bridge the digital divide by improving access to online learning, financial services, healthcare information and digital commerce opportunities in underserved communities.

Under the leadership of Group Chief Executive Officer Raphael Mushanawani, the company has continued repositioning itself as a modern digital services provider focused on innovation, accountability and customer-centred solutions.

Commenting on the latest sector performance results, Engineer Mushanawani said the company remained committed to inclusive national development through digital connectivity.

“These results affirm our commitment to connecting communities, empowering businesses and accelerating Zimbabwe’s digital transformation through resilient and accessible network infrastructure,” said Engineer Mushanawani.

NetOne has also expanded customer-focused services through affordable broadband packages, improved OneMoney solutions and data bundles designed for students, entrepreneurs and rural communities.

Beyond telecommunications services, the company has intensified its corporate social responsibility programmes, including borehole drilling initiatives, support for schools through digital learning tools and partnerships with healthcare institutions on community wellness programmes.

The operator’s commitment to diversity was also reflected in its workforce, with women accounting for 436 out of its 1,045 employees.

In recognition of his leadership and contribution to Zimbabwe’s telecommunications industry, Engineer Mushanawani was recently inducted into the prestigious Business Leaders Hall of Fame 2026.