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Hezy Motors Denies Allegations of Ghost Accounts, Pledges Transparency

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Hezy Motors Logistics has responded to growing public concern over alleged vehicle delivery delays and questionable social media conduct, assuring customers that the company is taking steps to resolve all issues and improve communication.

In a press statement issued Tuesday, the Milton Park-based vehicle import company acknowledged that some customers have experienced delays beyond the standard 4–6 week delivery window, citing logistical bottlenecks at port clearance points in Tanzania and South Africa as the primary cause.

“We sincerely apologize for the inconvenience caused and assure our clients that these issues are being actively resolved,” the company said. “Deliveries are expected to normalize in the coming weeks.”

The company’s statement comes amid complaints circulating online from customers claiming they have waited months for their vehicles, with some alleging unresponsiveness and censorship on the firm’s Facebook page.

In response, Hezy Motors announced the launch of a Client Support & Dispute Resolution Desk, set to become operational on October 24, to handle complaints, inquiries, and provide real-time updates.

The new support lines are:

📞 +263 242 704 321 / +263 776 955 884

📧 info@hezymotors.com

Hezy Motors denied allegations that it used fake social media accounts or ghost testimonials to mislead potential buyers. “We categorically deny all allegations suggesting the use of ghost accounts, fake testimonials, or misleading promotional activities,” the statement read. “Any credible evidence presented will be subjected to a full internal review to maintain transparency and integrity.”

The company also distanced itself from any affiliates or influencers allegedly promoting its services under false pretenses. “Our collaborations with influencers and partners are governed by official marketing agreements, which we are currently refining to ensure accuracy and accountability,” it added.

Despite the backlash, Hezy Motors emphasized that no formal complaints had been lodged directly with its offices and urged affected clients to reach out for assistance.

The company reiterated its commitment to rebuilding trust, improving service delivery, and addressing all customer grievances professionally.

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Current Affairs

Tourism Sector “Standing Tall” as Arrivals Surge — Minister Rwodzi

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Itai Mazire

Zimbabwe’s tourism industry is “standing tall” following a sharp rise in international arrivals during the festive season, Tourism and Hospitality Industry Minister Honourable Barbara Rwodzi has said.

Speaking at the Kazungula Border Post during the ongoing Meet and Greet exercise an initiative aimed at welcoming visitors entering through key tourism gateways Hon Rwodzi said the country is experiencing strengthened momentum from major source markets.

“We are witnessing strong arrivals from Germany, South Africa, the United Kingdom and Botswana.

“I am highly satisfied with the growing tourist inflows through Kazungula, which continue to demonstrate confidence in Zimbabwe as a must-visit destination,” said Hon Rwodzi.

She said the influx aligns with national tourism recovery trends, citing significant increases in air travel.

“Zimbabwe’s recognition by Forbes has been reflected in the numbers. We have recorded an 80 percent increase in flights into Bulawayo and a 56 percent increase in flights into Victoria Falls.

“These volumes have surpassed previous years, showing rising destination confidence and improved air access,” said Hon Rwodzi.

She added that the festive season has intensified activity across major attractions, particularly Victoria Falls, as holidaymakers continue to cross through regional corridors such as Kazungula.

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Festive Season Sees Surge in Tourist Arrivals as Zimbabwe Shines on the Global Stage

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Zimbabwe continues to record a steady rise in tourist arrivals during the festive season, with Zimbabweans in the Diaspora forming the bulk of incoming travellers strongly reinforcing the enduring message that home is best.

The positive momentum is being driven by a Whole-of-Government Approach, marked by seamless coordination among key institutions including the Department of Immigration, ZIMRA, the Airports Company of Zimbabwe (ACZ), security forces and other strategic stakeholders. This collaborative effort has ensured smooth, efficient and welcoming entry processes at ports of entry, enhancing the overall travel experience for visitors.

In a clear demonstration of commitment to service excellence and hands-on leadership, the Minister of Tourism and Hospitality Industry, Hon. Barbara Rwodzi, was on the ground at Joshua Mqabuko Nkomo International Airport, personally welcoming tourists with warm Zimbabwean hospitality. Her presence set a positive tone for visitors from the very first point of contact, underscoring government’s dedication to delivering memorable and world-class tourism experiences.

This welcoming atmosphere comes at a time when Zimbabwe’s tourism brand is gaining growing international recognition. Global media outlet Forbes has acknowledged Zimbabwe as a rising global destination, affirming the country’s renewed appeal and reinforcing the message that Zimbabwe is, indeed, great again.

Guided by President Emmerson Mnangagwa’s foreign policy philosophy of Zimbabwe being “an enemy to none, a friend to all,” the tourism sector continues to benefit from strong inter-ministerial collaboration.

Working closely with the Ministry of Foreign Affairs and International Trade, as well as the Ministry of Information, Publicity and Broadcasting Services, Zimbabwe has intensified destination marketing through international roadshows, expanded Meetings, Incentives, Conferences and Exhibitions (MICE) tourism, and strengthened engagement with the Diaspora.

Tourism remains one of Zimbabwe’s key low-hanging fruits for economic growth and investment. A welcoming, safe and comfortable environment is encouraging longer visitor stays, increased tourist spending and wider participation across various sectors of the economy from transport and accommodation to arts, culture and small-scale enterprises.

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Minister Garwe: Housing solutions for War Veterans and Youths in 2026

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2026 a year of Brick by Brick

Itai Mazire

The Ministry of Local Government has taken significant strides in 2025 to provide housing units for thousands of war veterans and youths. This initiative is poised to transform lives and foster sustainable communities across the nation.

Under the leadership of Minister Daniel Garwe, the ministry has prioritized housing as a fundamental human right, recognizing the sacrifices made by war veterans and the potential of the youth to contribute to national development. “We owe it to our heroes and the next generation to ensure they have access to secure, affordable housing,” Garwe stated. “This initiative is not just about building homes; it’s about building futures.”

In a collaborative effort with both public and private sectors, the ministry has launched several housing projects aimed at fast-tracking the construction of affordable units. “By working together with various partners, we are accelerating our housing delivery mechanisms to meet the urgent needs of these communities,” Garwe explained.

The impact of this housing initiative is already evident, as hundreds of families are now moving into newly constructed homes designed to provide modern amenities while being cost-effective. “This project signifies hope and stability for many; it’s a step towards restoring dignity for our veterans and empowering our youth,” he added.

Moreover, the ministry’s approach includes providing support services, such as financial literacy programs and job training, to ensure that beneficiaries can sustain their new living environments. “We want to ensure that these housing solutions translate into real opportunities for growth and self-sufficiency,” Garwe emphasized.

The Ministry of Local Government continues to uphold its commitment to social justice and economic empowerment, it is setting a precedent for future housing policies. With unwavering determination, the ministry is not only addressing immediate housing needs but also fostering a spirit of community resilience and solidarity for 2025 and beyond.

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