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Less Than Half of Adults Have Bank Accounts

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Less Than Half of Adults Have Bank Accounts
TN CyberTech Bank has raised alarm over Zimbabwe’s widening financial exclusion, revealing that only 46% of adults hold a formal bank account amid high fees, limited rural access, and lingering mistrust of traditional institutions. The digital-first bank aims to expand inclusion through affordable, tech-driven solutions. (Credit: Hurumende News Hub)

TN CyberTech Bank has raised concerns over Zimbabwe’s deepening financial exclusion, revealing that only 46% of the country’s adult population holds a formal bank account, according to its latest six-month results ending 31 August 2025.

The figure underscores more than just economic metrics, reflecting decades of mistrust, systemic inefficiencies, and structural barriers.

Historical experiences with hyperinflation, abrupt currency changes, and the loss of savings and pensions have left many Zimbabweans wary of formal banking institutions, often preferring cash holdings or informal savings groups like mukando.

High costs and charges further limit participation.

Traditional banks in Zimbabwe typically impose steep fees for account maintenance, transactions, and balance inquiries, offering minimal returns on savings.

Additional levies, such as the Intermediated Money Transfer Tax (IMTT), a 2% tax on electronic financial transactions, have compounded the burden for low-income earners and informal sector workers, who often find alternative financial solutions more practical.

Accessibility remains another barrier. Bank branches and ATMs are largely concentrated in urban areas, leaving rural populations underserved.

Mobile money networks, by contrast, have expanded rapidly, with agent networks up to ten times denser than bank branches, providing financial access in even the most remote areas.

The proliferation of mobile phones has further accelerated the adoption of digital platforms such as EcoCash, offering low-cost alternatives that bypass traditional banking obstacles.

Frequent currency reforms and volatile macroeconomic conditions have also made long-term financial planning through formal banks unpredictable, prompting many Zimbabweans to rely on foreign currencies or informal systems to preserve wealth.

Rigid account requirements, including mandatory payslips or minimum balances, continue to exclude a significant portion of the population, particularly those in informal employment.
Against this backdrop, TN CyberTech is positioning itself to address the nation’s financial inclusion challenge.

“Our strategic blueprint seeks to tackle financial exclusion, a challenge evidenced by the fact that only 46% of Zimbabwe’s adult population holds a formal bank account,” said Group Chief Executive Officer Tawanda Nyambirai.

The bank, a subsidiary of TN CyberTech Investments Holdings Limited (formerly EcoCash Holdings Zimbabwe), is emerging as Zimbabwe’s first fully-fledged neobank.

Its digital-first, low-cost model has produced strong financial results: net interest income rose to ZWL106.6 million, tripling from ZWL31.8 million the previous year, while profit after tax surged 184%, supported by higher loan volumes, robust deposit growth, and operational efficiency.

Deposits increased 25% to ZWL5.9 billion, and the loan book expanded 19% to ZWL1.1 billion.
Following a 2024 corporate restructuring that divested non-core subsidiaries such as EcoCash, Vaya, and MARS Zimbabwe, TN CyberTech has repositioned itself as a digital banking powerhouse.

Its transformation is guided by the IDIFOH ethos, Innovation, Dignity, Industry, Faith, Originality, and Humility, which underpins both the brand and customer engagement strategy.

In May 2025, the bank launched a low-KYC core banking system, reducing dependence on foreign software vendors and cutting costs for onboarding new customers.

Looking ahead, TN CyberTech plans to expand nationwide financial access through digitalisation of remittances and card services, consolidation of e-commerce platforms for SMEs, and rollout of nano-loans targeting financially marginalised groups.

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MIF raises USD 1 billion in first year

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Eyes USD 10 billion recapitalisation drive

Itai Mazire

The Mutapa Investment Fund (MIF) has raised about USD 1 billion in capital to support the recapitalisation, modernisation and restructuring of State-owned enterprises, marking a significant milestone in efforts to stabilise and revive some of Zimbabwe’s most strategic economic assets.

The Fund, in its inaugural annual report and first set of audited financial statements, said the capital mobilisation achieved through a mix of debt, equity and partnership arrangements represents a critical step towards addressing long-standing infrastructure deficits, modernising operations and restoring viability across its investment portfolio, whose total funding requirements exceed USD 10 billion.

The USD 1 billion already raised has been channelled towards priority interventions across the Fund’s clusters, including infrastructure refurbishment, capital expansion and recapitalisation initiatives aimed at restoring operational efficiency and improving service delivery.

MIF says the successful mobilisation of this initial funding demonstrates its growing capacity to leverage its balance sheet and attract diverse sources of capital.

“The Fund maintains a cluster-wide funding pipeline prioritising infrastructure refurbishment, capital expansion and recapitalisation initiatives,” reads the report.

“Total funding requirements exceed USD 10 billion, with approximately USD 1 billion raised to date for portfolio companies.”

According to the report, MIF is pursuing a multi-pronged funding strategy that combines debt and equity financing, public-private partnerships (PPPs) and joint ventures with development finance institutions, commercial banks and private investors.

Under this approach, the Fund structures transactions that allow private capital to co-invest alongside the State in specific projects or entities, while spreading risk and improving access to long-term financing.

In some cases, PPPs are being used to unlock private sector expertise and funding for infrastructure upgrades, while joint ventures enable strategic investors to inject capital and technical know-how into portfolio companies.

Beyond capital mobilisation, MIF has placed strong emphasis on strengthening corporate governance across its portfolio, which it says is critical to restoring investor confidence and ensuring sustainable performance.

The Fund has rolled out a governance roadmap anchored on diagnostic assessments, board induction and training, development of environmental, social and governance (ESG) frameworks, and the strengthening of internal and external audit processes.

“MIF places strong emphasis on good corporate governance, compliance and capacity building.

“The governance roadmap includes diagnostic assessments, board training, ESG framework development, internal and external audits, and alignment with international best practices.

“The Fund focuses on compliance with regulatory requirements, managing legal risks, and supporting effective governance through standardised reporting and training.

“Key governance targets include achieving 90 percent compliance with the Santiago Principles, 100 percent board member induction, and continuous professional development.”

Standardised reporting frameworks and compliance systems are also being enforced to manage legal risks and align portfolio companies with international best practice.

On performance, the Fund reports progress in stabilising and restructuring several investee companies, although it acknowledges that significant challenges remain.

These include legacy debts, historical governance weaknesses at some entities, and persistent liquidity constraints that limit the pace of recovery.

Looking ahead, MIF says its strategic focus is shifting from planning to execution, with increased emphasis on tighter portfolio monitoring, stricter enforcement of governance reforms and targeted capital deployment to unlock value.

The Fund believes these measures will strengthen the contribution of its portfolio to economic growth, fiscal stability and long-term national development.

Chief executive officer Dr John Mangudya said MIF spent its first year undertaking diagnostic assessments and portfolio valuations to inform turnaround and growth strategies.

He said the Fund had a gross asset value of USD 16 billion and a fair value of USD 15 billion as at December 31, 2024.

“Our investment strategy prioritises resilience, diversification and sustainable value creation.

“Inspired and empowered by the country’s vision of becoming a prosperous upper-middle-income economy by 2030, we strengthened and continued to enhance governance frameworks across our portfolio companies, enhanced risk management practices, and deepened our focus on operational efficiency during 2024,” said Dr Mangudya.

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Zimbabwe to Maintain Mineral Buying Programme in 2026 – RBZ Governor

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Zimbabwe will sustain its programme of strategic mineral purchases in 2026 as part of broader efforts to build foreign currency reserves and support the long-term transition to the ZiG as the country’s sole legal tender by 2030.

Reserve Bank of Zimbabwe (RBZ) Governor John Mushayavanhu confirmed the policy direction in an opinion piece published in the state-run Sunday Mail, saying reserve accumulation remains central to monetary stability.

Mushayavanhu noted that the central bank intends to strengthen and sustain the ongoing buildup of foreign currency reserves, with a target of achieving cover equivalent to three to six months of imports. He said this level of reserves is essential for a smooth shift to a mono-currency system.

According to the RBZ governor, the strategy will be underpinned by firm enforcement of export surrender requirements, continued strategic mineral purchases, and a resilient external sector.

He added that stronger reserves would help stabilise the ZiG and improve the country’s ability to withstand external economic shocks.

Mushayavanhu revealed that Zimbabwe’s foreign currency reserves comprising gold, other precious minerals, foreign deposits, and cash holdings  rose significantly from US$276 million in April to about US$1.1 billion by December. This represents roughly 1.2 months of import cover.

Zimbabwe has spent close to two decades trying to restore a stable national currency after successive failures that culminated in hyperinflation and the adoption of the US dollar in 2009. The ZiG, introduced in April 2024, is the latest attempt and currently accounts for about 40 percent of daily transactions.

The RBZ governor said reserve accumulation has been driven by mandatory mining royalties, direct gold purchases, and favourable global prices for gold and platinum.

Under existing regulations, mining and exporting companies retain 70 percent of their foreign currency earnings, with the balance converted to local currency. Since October 2022, mining firms have also been required to pay half of their royalties in physical minerals, with the remaining portion settled in cash to the central bank.

Authorities believe the continuation of mineral purchases will play a key role in anchoring the ZiG, boosting confidence in the currency, and protecting the economy from external volatility as Zimbabwe works toward full currency normalisation.

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Ease-of-Doing-Business Reforms Spur Local Investment in Masvingo

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Government ease-of-doing-business reforms under the Second Republic continue to attract local investment and create employment, with Masvingo Province recording increased participation by indigenous entrepreneurs.

One such investment is a service station and retail complex in Rujeko suburb, established in 2025 by local businessman Against Chiteme. The project was commissioned on Monday and has created more than 30 jobs, while improving access to fuel and retail services for the surrounding community.

Mr Chiteme said the enabling business environment introduced by Government gave him the confidence to expand beyond small-scale ventures.

“The ease-of-doing-business measures encouraged us to invest and grow. This project is meant to serve the Rujeko community and we are looking to expand further,” he said.

Masvingo Minister of State for Provincial Affairs and Devolution, Hon Ezra Chadzamira, said the reforms were aimed at cutting costs, simplifying licensing processes and reducing red tape, particularly in key sectors such as retail and transport.

He added that the province had recorded increased local investment across sectors including manufacturing, agriculture, mining and tourism.

Political and religious leaders who attended the commissioning ceremony urged citizens to seize available opportunities, saying community-based investments were improving livelihoods and access to essential services.

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