Connect with us

Current Affairs

Harare goes digital: Pay for water with your phone

Published

on

Itai Mazire

The days of surprise water bills and midnight debt collectors are officially numbered. Harare City Council has launched a digital mobile payment platform for prepaid water tokens, allowing residents to top up their meters instantly using their mobile phones and never stand in a queue again.

 

The new system, rolled out in partnership with Helcraw Water under a public-private partnership arrangement, allows residents to purchase water credits through mobile money platforms including EcoCash, OneMoney, and Telecash, with tokens delivered instantly via SMS.

 

The smart prepaid meters display remaining balances in real time and send alerts when water is running low.

 

Users can track their daily consumption and choose to conserve usage during tight months, exactly like topping up phone airtime.

 

Harare City Council in a statement said, “The smart prepaid water meters are designed to empower residents. You purchase water credits in advance, just like with electricity. This eliminates estimated bills and puts you in control, no more surprise disconnections by the city. If your credit runs out, you can top up instantly using mobile platforms like OneMoney, EcoCash, or Telecash, right from your home.”

 

More than 26,000 prepaid smart water meters have already been installed across the capital, with suburbs including Warren Park, Westlea, Mabelreign, Belvedere, Ashdown Park, Avondale West, Greencroft, Sunridge, and New Marimba already live on the system.

 

The rollout forms part of a broader modernisation drive that has also seen nearly 5 000 kilometres of old asbestos pipes replaced with modern PVC, significantly reducing leakages that previously saw Harare lose an estimated 60 percent of treated water before it reached consumers.

 

Harare Mayor Councillor Jacob Mafume hailed the breakthrough saying, “This is the best solution for Harare residents that we have come up with in a PPP arrangement, and we have now installed more than 25 000 meters around Harare.

The response has been positive so far, despite some resistance earlier due to lack of education awareness, but we are happy that many have understood the scope of the project, which shows how Government is moving to improve service delivery.”

 

The city has set ambitious targets of 100,000 meters by the end of 2026, with a long-term goal of covering over 300 000 households.

 

The council continues to install smart water meters and replace old pipes, with current work underway at Aspindale Park.

 

Helcraw Water has since replaced old asbestos pipes, which created some leaks due to damaged pipes and have also installed smart water meters, which have been embraced by the ratepayers.

 

Residents have welcomed the end of estimated billing.

 

“We are happy with the prepaid water meters as they will make residents responsible at the same time people will receive what they would have paid for, thus reducing estimates which most residents did not agree with,” said Mrs Sharon Mbewe, a Westlea resident.

 

Elvis Mukawa of Warren Park D added, “I am delighted by the fact that as residents we will only get water that we paid for, which means there are no fears of being overcharged.”

 

However, some residents have raised concerns about potential self-disconnection for vulnerable households unable to pay.

 

Helcraw has since in the past said it recognises water as a constitutional right.

 

“The prepaid system is about responsible use and shared accountability. We are working with the City of Harare to ensure that no one is unfairly cut off, and that support mechanisms are in place for those in need.

We are also working to ensure that vulnerable groups are not left behind, and the first five cubic metres are charged at the lowest rate to promote affordability.”

 

The City of Harare said in an official update: “Water meters will ultimately result in more water for residents as people will only be able to pay for what they use. This means we save water to distribute to areas with shortages. The smart water meters have proved popular with residents.”

 

The prepaid system is also being adopted in other cities and towns, including Karoi, Hwange, Guruve and Gokwe, where it is improving billing efficiency while supporting the delivery of clean and safe water.

Infrastructure upgrades, including pipe replacements and rehabilitation of the Morton Jaffray Water Works, are being implemented alongside meter installations to ensure a reliable supply for paying consumers.

Current Affairs

POTRAZ Q4 Report Highlights NetOne’s Strong Digital Growth and Rural Connectivity Expansion

Published

on

Engineer Raphael Mushanawani

The latest Fourth Quarter 2025 Postal and Telecommunications Sector Performance Report released by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has highlighted NetOne⁠’s growing role in driving Zimbabwe’s digital transformation through infrastructure expansion, rising data usage and improved rural connectivity.

According to the report, NetOne recorded significant growth in mobile internet and data traffic during the final quarter of 2025, with usage increasing by 18.50 percent from 25.29 billion megabytes in the third quarter to 29.97 billion megabytes in Q4.

The growth also resulted in a 1.14 percentage point increase in the operator’s mobile internet and data traffic market share, strengthening NetOne’s competitiveness in the country’s fast-growing digital communications sector.

The report further noted growth in NetOne’s active subscriber base, which rose from 4,062,894 subscribers to 4,101,492 during the quarter, reflecting continued customer confidence in the operator’s services and digital products.

POTRAZ acknowledged the company’s continued investment in network infrastructure, particularly in expanding broadband access across the country.

“NetOne continued to make strides particularly in 3G and LTE deployments, to expand its network coverage,” the report stated.

During the quarter, the operator added 89 LTE base stations while increasing its 5G sites from 21 to 26 as part of efforts to improve connectivity and digital inclusion.

The report also identified NetOne as a major contributor to rural telecommunications infrastructure, revealing that the operator now controls 46.14 percent of Zimbabwe’s rural base stations.

The expansion of rural connectivity is helping bridge the digital divide by improving access to online learning, financial services, healthcare information and digital commerce opportunities in underserved communities.

Under the leadership of Group Chief Executive Officer Raphael Mushanawani, the company has continued repositioning itself as a modern digital services provider focused on innovation, accountability and customer-centred solutions.

Commenting on the latest sector performance results, Engineer Mushanawani said the company remained committed to inclusive national development through digital connectivity.

“These results affirm our commitment to connecting communities, empowering businesses and accelerating Zimbabwe’s digital transformation through resilient and accessible network infrastructure,” said Engineer Mushanawani.

NetOne has also expanded customer-focused services through affordable broadband packages, improved OneMoney solutions and data bundles designed for students, entrepreneurs and rural communities.

Beyond telecommunications services, the company has intensified its corporate social responsibility programmes, including borehole drilling initiatives, support for schools through digital learning tools and partnerships with healthcare institutions on community wellness programmes.

The operator’s commitment to diversity was also reflected in its workforce, with women accounting for 436 out of its 1,045 employees.

In recognition of his leadership and contribution to Zimbabwe’s telecommunications industry, Engineer Mushanawani was recently inducted into the prestigious Business Leaders Hall of Fame 2026.

Continue Reading

Current Affairs

Minister Masuka Defends BIPPA Farm Returns, Says Land Reform Remains Irreversible

Published

on

The Government has dismissed claims that the return of 67 farms protected under Bilateral Investment Promotion and Protection Agreements (BIPPA) marks a reversal of Zimbabwe’s land reform programme, with authorities stressing that the move is part of resolving legal obligations and strengthening the country’s land tenure framework.

Acting Leader of Government Business in Parliament, Minister of Agriculture, Mechanization and water resource Dr Anxious Masuka, on Wednesday directly addressed the misconception, explaining that the return of BIPPA properties is a narrowly defined legal and constitutional obligation not a policy shift back to the pre-2000 era.

“The BIPPA process is about settling outstanding legal claims and compensating investments protected by bilateral treaties, it does not open the floodgates for the return of all former white farms, the land reform programme remains irreversible,” he said.

The Minister confirmed that while 67 properties covered under BIPPA will be returned to their previous owners, this represents a fraction of the total land under the programme and is being done strictly within the framework of Zimbabwean law and international investment obligations.

The development comes at a time when the government is simultaneously granting secure tenure to a staggering 450,000 black farmers under President Emmerson Mnangagwa’s administration.

According to the Minister, in terms of the Constitution Sections 289, 293, and 295, the government will provide permits, leases, and offer letters to 360,000 A1 farmers 23,500 A2 farmers Over 70,000 old resettlement farmers.

In addition to these, the government is correcting historical and administrative errors that have fuelled the reversal myth. Authorities are returning 840 farms that were wrongly gazetted but which rightfully belong to black farmers.

In another move that reinforces the government’s commitment to indigenous ownership, some 10,000 Matenganyika farms whose beneficiaries were given leases before 1980 will now finally receive title deeds.

For the 409 former farm owners who have remained on their properties due to long-standing peaceful co-existence with new owners, the government has crafted a specific solution that stops short of outright reversal. These individuals will now be allowed to purchase the properties they occupy.

Continue Reading

Current Affairs

El Niño Threat Looms

Published

on

Itai Mazire

Zimbabwe faces a high probability of a looming El Niño event during the 2026/27 rainy season, with forecasts indicating a significant chance of below-normal rainfall.

The Meteorological Services Department (MSD) has issued a preliminary update, urging calm but emphasising the need for proactive measures.

Global climate forecasting centers predict an 88 to 94 percent chance of an El Niño event, historically linked to drier-than-average conditions in Zimbabwe.

“Historically, El Niño conditions in Zimbabwe carry a 65 percent chance of below-normal rainfall, which can lead to drier-than-average conditions.”

Despite the concerning outlook, the MSD cautions against premature decisions.

They said that early forecasts face a “spring predictability barrier,” meaning atmospheric and oceanic conditions could still change significantly before the season begins.

Consequently, the department has not yet released its official seasonal forecast.

“Because of this inherent uncertainty, the MSD has not yet issued its official seasonal forecast and warns the public and stakeholders against making final agricultural or financial decisions based solely on these preliminary models,” the statement read.

A more definitive national outlook (NACOF) is anticipated in August 2026, following the Southern African Development Community (SADC) Climate Outlook Forum (SARCOF).

In the interim, the MSD is advising both the public and the farming community to remain composed.

They recommend continuing with standard preparations for the upcoming season and adopting climate-resilient practices.

These practices include water conservation and the identification of drought-tolerant seed varieties.

The MSD further encouraged stakeholders to stay informed through official channels.

“Stakeholders are encouraged to stay informed exclusively through official MSD channels for regular updates as the weather outlook becomes clearer in the months ahead.”

The upcoming NACOF report will incorporate more recent data, providing crucial scientific guidance for accurate seasonal planning.

The MSD will continue to monitor updates closely.

Continue Reading

Trending